Subscription policy
Subscriptions and Cancellation Policy
Policy Details
-
Eligibility for Cancellation:
- Standard Products: Orders placed for standard products can be cancelled within 30 days of the purchase date.
-
Memberships: Orders for memberships or subscribe & save subscriptions can also be cancelled within 30 days of placing the order.
-
Cancellation Process:
- To initiate a cancellation, please log in to your account, navigate to your order history, select the relevant order, and choose the 'Cancel' option or email us at support@ilovemyfreedom.com. If you have trouble doing this or have additional questions, please contact our customer support team. If you are attempting to cancel a membership, select the "Manage my Membership" option when you login to your account or email us at support@ilovemyfreedom.com.
- To initiate a cancellation, please log in to your account, navigate to your order history, select the relevant order, and choose the 'Cancel' option or email us at support@ilovemyfreedom.com. If you have trouble doing this or have additional questions, please contact our customer support team. If you are attempting to cancel a membership, select the "Manage my Membership" option when you login to your account or email us at support@ilovemyfreedom.com.
-
Refund Policy:
-
Within 30 Days: Orders cancelled within 30 days of the purchase date will receive a full refund, including any shipping fees (if applicable).
-
Within 30 Days: Orders cancelled within 30 days of the purchase date will receive a full refund, including any shipping fees (if applicable).
-
Cancellation Confirmation:
- Upon successful cancellation, a confirmation email will be sent to the email address associated with the order.
- Please allow up to 10 business days for the refund to be processed and reflected in your account.
Contact Us
If you have any questions or concerns regarding this cancellation policy, please feel free to contact our customer support team at support@ILoveMyFreedom.com or through the contact form available on our website.
We thank you for shopping at ILoveMyFreedom.com, and we appreciate your understanding and cooperation with our cancellation policy. We strive to offer a hassle-free shopping experience, and we are here to assist you with any concerns or issues you may have.